SawyerSeats operates on a transparent, all-in pricing structure.

For Private Ticket Concierge engagements, pricing is based on a 20% transaction fee applied to the ticket cost. There are no contracts or annual commitments.

Signature Membership is structured as an annual partnership with a reduced 12.5% transaction fee. This tier is designed for clients with meaningful annual ticket activity who prefer structured planning and aligned economics.

Private Ticket Office partnerships operate on a customized annual retainer with enterprise transaction rates typically structured between 8% and 10%, depending on scope and allocation.

All quotes are presented as a clear, all-in total prior to approval.

SawyerSeats does not operate as a public listing marketplace.

We source through wholesale channels and established industry relationships, then evaluate pricing against real-time market conditions before presenting options. This allows us to secure inventory strategically rather than relying on public listings that may include layered marketplace fees.

Pricing is presented as one clear, all-in total. In many cases, disciplined sourcing and wholesale access result in more rational pricing compared to traditional secondary platforms — without compromising seat quality or reliability.

Tickets are secured immediately upon payment, and you receive confirmation right away. Delivery timing depends on the event and ticket type - some tickets transfer to your account instantly, while others are delivered closer to the event date based on seller release schedules. Regardless of when delivery occurs, your seats are confirmed and guaranteed from the moment payment is processed.

If we can't source what you need, we'll tell you upfront. No wasted time, no false promises. We only quote what we can actually deliver.

Tickets are guaranteed valid and as described. If any issue arises, we source replacement tickets immediately at no additional cost to you. You get to the event, period.

SawyerSeats sources tickets across major live events nationwide, including sports (NBA, NFL, NHL, MLB, collegiate athletics), concerts, theater, comedy, festivals, playoffs, championships, and award shows. If an event is available within the professional ticket market, we can secure it.

Most tickets are delivered via mobile transfer. For high-value transactions or special circumstances, we can coordinate alternative delivery methods based on your preference.

Yes. We source tickets for events worldwide.

We accept ACH (Stripe, no fee), credit card (Stripe, 3% processing fee), and bank wire for large purchases. Payment instructions are provided with your invoice after you approve your order.

No. SawyerSeats operates as a private ticket concierge, sourcing tickets through verified vendors on behalf of clients.

Yes. We assist with presale access for high-demand events, helping secure tickets before they reach the general public without managing queues or presale codes directly. Standard concierge transaction rates apply.

All sales are final. Refunds are provided only if an event is canceled and not rescheduled. If you are unable to attend, resale assistance is available to help recover your investment. Resale assistance is subject to a 12.5% service fee.

No. Whether you need a single ticket or an entire suite, we handle requests of any size.